Should you wish to make a return, please follow these procedures:
1. Contact Andrea’s Facials at info@andreasfacials.com and ask for a return.
2. Enclose a note with the original invoice and the reason for the return.
3. Re-package the item(s) in the original carton.
4. Send the return to: Andrea’s Facials at 8525-A S.E. 13th Ave., Portland, Oregon 97202
5. Keep accurate records of your shipment until you have received your credit or new merchandise.
Please note that shipping charges are non-refundable. You are responsible for shipping charges on returned items.
Upon receipt of your return, your refund will be processed within 2 weeks. If the original order was purchased via credit card, your refund will be credited to your original credit card account.
We do not issue refunds or credits on opened or used merchandise.
INTERNATIONAL ORDERS
andreasfacials.com currently does not ship to any address outside of the United States. Should you wish to make a purchase for international shipment, please contact us directly at (503) 230 7872 and we will be happy to make
arrangements for your order.
